Return Policy – Collection Venki

Return Policy

If you wish to return or exchange your order for any reason, we are here to help. All returns and exchanges must be requested within 60 days after the reception of your order. You can return your order to obtain a store credit that can be used to purchase other goods, a different product, or a refund. Please take in consideration the conditions that apply to our return & exchanges policy:

  • All returned items must have their original tags
  • An item that has been worn cannot be returned or exchanged
  • Returned items must be in their original condition and must not have any apparent indication of wear
  • A copy of your proof of purchase must be shown to proceed with any exchange or return

To process your return or exchange, please proceed as follows:

  1. To forward your request to return or exchange an item, you can use the Contact Us tab, or you can send email directly to info@venki.ca
  2. Once we have received your request, additional instructions will be sent to you.